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Refund Policy

A legal disclaimer

Last Updated: 20.07.2025

At The Sacred Wild Way, we aim to offer meaningful, high-quality digital products and services. Please read our Refund Policy carefully before making a purchase or booking. This policy outlines the circumstances under which refunds may be issued and your rights as a customer under UK consumer law.

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Digital Products (e.g. PDFs, Courses, Guides)

Due to the nature of digital products, all digital sales are final. Once a file has been delivered or downloaded, we cannot offer a refund, as digital content cannot be returned.

Exceptions may apply if:

  • You received the wrong product in error

  • The file is faulty or inaccessible

In such cases, please contact us within 7 days of purchase at [Insert contact email] and we will work to resolve the issue promptly, either by replacing the item or issuing a refund where appropriate.

 

Events, Bookings, and 1:1 Services

We understand that sometimes plans change. The following cancellation and refund terms apply to all services booked through our website:

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Client-Initiated Cancellations:

  • Cancellations made more than 48 hours before the scheduled session or event will be eligible for a full refund or rescheduling.

  • Cancellations made less than 48 hours before the scheduled time may not be eligible for a refund, but rescheduling may be offered at our discretion.

  • No-shows or same-day cancellations are not eligible for a refund.

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The Sacred Wild Way Cancellations:

If we need to cancel a session, event, or service for any reason, you will be offered the choice of:

  • A full refund, or

  • Rescheduling at a mutually convenient time

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Physical Products (If Applicable)

At present, we do not sell physical goods. If we offer physical products in the future, this policy will be updated to reflect appropriate return and refund terms in accordance with UK consumer rights.

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Processing of Refunds

If your refund is approved, it will be processed via the original payment method (typically through Square) within 5–10 business days. Processing times may vary depending on your bank or card provider.

 

Contact Information

For refund requests, cancellations, or questions, please contact:

The Sacred Wild Way
Email: sacredwildenergy@gmail.com
Website: www.thesacredwildway.com

Please include your order details, email used for purchase, and the reason for your request.

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